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Northern Kentucky Insurance by Rollins Insurance | Auto, Home, Life, and Health


Rollins Insurance Testimonials

After being with the same broker for 8 years we were looking for a change and we found it. Tony and Charlie took their time to get to know us and our specific needs. They were able to save us a substantial amount of money over our old carrier and give us the coverage we needed for our current autos, camper, motorcycle, and home. Charlie and Tony also understand the needs of folks with high performance and/or rare cars and the tribulations of what comes with those types of vehicles. If you’re looking for a new agent, look no more.

Dan & Donna Childress, Walton, KY
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We are new to the area…In addition to saving us $$ on our car & home policy and having great service, “The Brothers” have been a great source of referrals for everything from local Mechanics to Real Estate agents.

Bill & Tracy Burson, Florence, KY
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Rollins Insurance provides professional services that are competitive with major insurance companies. However, what sets Rollins Insurance apart from its competitors is Tony and Charlie’s commitment to knowing their customers and understanding their needs. Tony and Charlie are available anytime and are always willing to listen to your questions. No automated answering services, just real people giving real and honest answers. When my wife and I got married, we had a lot of questions about which insurance would fit our needs. Rollins Insurance not only helped us to get the best deal on our auto and home insurance, but they also made us feel very comfortable. Rollins Insurance is very trustworthy, and I would recommend them to everyone!
Wil Schroder II, Cold Spring, KY
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Moving here from Michigan about two years ago my wife and I were not familiar with the area. Finding Rollins Insurance has been a blessing, not only for our auto and home insurance policies at a great price but someone to help us settle in to our new surroundings, answering questions of many kinds. With having to make a claim, I found out how helpful they are, from beginning to end. Friendly, professional and caring!

Al & Nancy Reynhout, Covington, KY

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We had been with State Farm for over 20 years, thinking we had the right insurance at the right price. Lo and behold, Rollins Insurance provided us with much better coverage at a much better price. Moral of the story; don’t ever assume you’re being treated well just because you’ve been with one company a long time. BIG MISTAKE! We are so happy we called Rollins Insurance. Their service and attention was very professional and of great value to us. Thanks for helping us.

Julia & Patrick Preziosi, Crescent Springs, KY

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Tony and Charlie found me better coverage at a lower price, so becoming a Rollins Insurance customer was an easy choice. Tony and Charlie are always responsive to any questions I had, but it wasn’t until 6 months later that I realized that they offer an unmatched level of service. I was renewing my vehicle registration and after waiting in line for over an hour, realized that I had a dated (and expired) proof of insurance, five minutes after reaching Charlie on his cell phone a proof of insurance appeared on the County Clerk’s fax machine, huge hassle averted.

Ian Koffler, Fort Wright, KY

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I’ve known Tony for half my life and even if I didn’t, the fact that he has consistently found me the best rates and provided the best coverage proves he’s great at doing his job. He takes the time to explain everything and listens to your needs. When Allstate switched me to another agent I felt unprotected, I couldn’t reach the agent, and when you did speak with them they were impatient and didn’t seem to care. I am so happy that Tony ventured out on his own to start his own company, I couldn’t switch fast enough. Now he can negotiate with multiple carriers and find the best deals for his customers. Give him a chance to prove himself, you won’t be disappointed.

Brian Hallman, Erlanger, KY

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It’s great to have someone who knows their stuff in auto insurance. Tony Rollins is my guy with Rollins Insurance. Recently, my vehicle was hit by a lady and he guided me through the process with ease and efficiency. If you need auto, home or life insurance in KY call Rollins Insurance, and they will give you the personal attention you deserve.

Nathan Key, Florence, KY

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Moving to Rollins Insurance was one of the best “money” decisions I’ve made.    I saved several hundred dollars making the switch.  I have my home and auto insurance through Rollins Insurance.  Tony is a childhood friend and it has been very comforting to have a friend I can ask insurance questions. I trust Tony to advise me as he would a family member.   In the last year I’ve had to file a claim on my home for storm damage.  Tony was extremely helpful throughout the entire process.  I also had a minor fender bender… and who did I call first at 7:00 am? The police? No, I called Tony.  The customer service is outstanding!  Rollins Insurance is available for service at all hours through e-mail or phone.

Michelle Schuster, Hebron, KY

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Rollins Insurance was able to save my husband and I several hundred dollars a year on our auto and homeowners insurance, and gave us better coverage!  They also made the switching process quick and painless.  Their customer service is outstanding!

Christine Luken, Fort Wright, KY

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Rollins Insurance is a very reliable and trustworthy company.  Tony and Charlie have always been there to answer questions or take care of claims, and they do their best to make clients feel comfortable and at ease.  I would recommend Rollins Insurance to any family or friends.

Jessica Eten, Independence, KY

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I have been totally satisfied with the Rollins Insurance agency’s great customer service and rates. I highly recommend them to friends and family.  I was just recently involved in an accident and the service was outstanding!  I am very thankful for the excellent customer service I received.

Carol Schwalbach, Fort Thomas, KY

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I have had all of my insurance policies through Tony Rollins for several years. Every year Tony reviews my policies and will bring to my attention any policies that would be better suited for my needs and save me money at the same time. Further, Tony is on top of every one of my phone calls and if I need anything, he will always point me in the right direction. I’m a customer for life!

Ashley Moser, DMD, Union, KY

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I have been driving now for 11 years and have had my own insurance for 10 years.  In that period of time, I would typically go directly to the insurance company to save myself the frustration of dealing with the broker, a.k.a. “the dreaded middle man”.  I decided once to go out on a limb and try one of Rollins’ competitors and was so dissatisfied with the service and pricing (their “bottom line”) that I dropped them at the risk of being uninsured until I found a suitable insurance company.  About a year ago (after months of paying insane premiums) I met Tony and I must say that I have never been treated so well.  We had white glove service and shown untouchable customer appreciation.  The best news is that are now paying the lowest price for our insurance since I was on my grandmother’s policy 11 years ago.  Tony really exerts himself to get the best deal possible.  He has my COMPLETE trust and I recommend him to everyone.

Sarah & Bobby Baldrick, Fort Thomas, KY

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My family’s safety and security is very important to me.  I am glad that we can rely on Rollins Insurance to make sure that our insurance needs are met.  The staff knows us by name and we know we are covered in case we ever have a problem.

Julie Metzger Aubuchon, O.D., Florence, KY

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We have known the Rollins family name for years so when the time came to search for a more affordable insurance, they were top of mind. Making the switch to Rollins Insurance allowed our family to cover an extra car with a new teenage driver for a lower rate than we were paying for the two of us with a competing insurance company.  Tony and Charlie have always been just a phone call away no matter how big or small of a situation, and that personal attention makes a big difference. We would recommend Rollins Insurance to anyone.

Dave & Tracy Jones, Burlington, KY

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I made the switch to Rollins Insurance several years ago when I was looking for a lower price for my vehicle coverage.  Not only was the change quick and hassle-free, but Charlie was able to quote me a great rate on my coverage!  Since then, I have worked with both Tony and Charlie to insure not only vehicles, but also my home and other personal items.  Each and every interaction with Rollins Insurance is a great experience.  I never hesitate to contact them with questions and I always get an accurate and quick response.  I trust Rollins Insurance with all of my insurance needs and I never question that Tony and Charlie are working to ensure that I have the best coverage to fit my needs. Thanks again for the exceptional service!

Jackie Woolfolk, Independence, KY

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My wife and I switched our home and auto insurance policies to Rollins Insurance in the summer of 2008.  We were both impressed with how Tony was able to walk through a comparison of our current providers’ coverage vs. what his office was offering us.  We saw that we had many holes in our insurance coverage for specific issues with our home or cars.  Our previous carrier had never spent any time contacting us or inquiring whether or not we were fully covered.  Other than an occasional mailer, I don’t recall our previous agent(s) ever making sure we had the plans we really needed.  Shortly after switching everything over to Rollins Insurance, as fate would have it, we had claims for a car and on our home, which we had not had ever.  My wife’s involvement in a fender-bender was quickly handled and the vehicle back in service before a week was up.  Our home claim was from the Sept 2008 powerful windstorm in northern Kentucky, which did major damage and power outages around the tri-state.  Tony’s office arranged for an adjuster to quickly come out and assess the damage, which included having to replace the entire roof of the house.  During the process, when I had any issues with communicating to the adjuster or serious questions about how the process was supposed to work, Tony and Charlie were ready to answer and calm my fears or misunderstandings.  My wife and I both felt well-taken care during a stressful time for us and a very busy time for Rollins Insurance.

John Richardson, Independence, KY

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Tony and Charlie have done an excellent job at assessing our coverage needs and making the best recommendation over the past few years.  They return calls and provide the answers I need quickly and efficiently.  We have children that are beginning to drive and I couldn’t be happier with the level of interest and responsibility they take to be sure we get the highest discounts available and that my kids understand the responsibility they have when getting behind the wheel.

David & Julie Orick, Florence, KY

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Rollins Insurance has been great! I have had two claims on my home and the process was rather easy to deal with. Charlie was at the house taking pictures and helping me clean up. Tony was making phone calls and getting things done. These guys go out of their way to make things as easy as possible. Not to mention they get you the best rates on your vehicle and home. Give Rollins Insurance a chance and you will never deal with another company.

Ryan Curtis, Florence, KY

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I have lowered all my monthly bills by working with Rollins insurance. They gave me options  and advice to make a sound decision.  I have recommended Rollins to all my friends.

Rob Holtz, Cincinnati, OH

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When switching our autos, home & umbrella insurance to Rollins Insurance…they saved us over $800 per year!  Thanks Tony & Charlie!

Jeff Miles, Union, KY

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When our teenager started driving, my wife and I decided it was time to shop our insurance rates.  Tony & Charlie worked quickly and saved us over $700 a year on our combined auto and home insurance.  It was good to get re-acquainted with an old friend and someone that you can trust to handle your insurance coverage.  I recommend you give them a call.

Brian & Maria Scroggins, Independence, KY

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You and you’re staff are amazing. Thank you so much for you’re hard work and getting me a quote!

DeQuentin Lockett, Florence, KY

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You really helped me out a lot! Even though the end result wasn’t what we would have liked I still feel that you went way beyond my expectations to try and save us money. I really appreciate the effort and definitely don’t think I would have gotten this excellent customer service anywhere else.

Meghan McQueary Fort Thomas, KY

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Rollins Insurance Company puts customer satisfaction first!  We have worked mostly with agent Stephanie Ulm who is always professional, quick and easy to work with.  They put customer service first and it shows.  Just a few months after being insured by Rollins, we were involved in an accident with the other driver being at fault.  Both Tony Rollins and Stephanie Ulm called to walk us through the process.  This was a first for us and we are very thankful that they were in our corner!  Very happy with Rollins Insurance!

Chris & Tonya Arrasmith, Union, KY

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We are really glad that we made the move to Rollins Insurance.  Stephanie helped us save a substantial amount of money on our homeowners and auto policies. She is very knowledgeable and has great customer service! We know that we can depend on Stephanie for all of our insurance needs. We refer as many of our friends and family to Rollins Insurance and know that they will be in great hands!

Stephanie Vice, Cincinnati, OH

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Three years ago I switched my auto and home insurance to Rollins Insurance. Stephanie was able to cut my auto insurance IN HALF and has been able to keep it low ever since!! I have never been happier with the rates and service that I receive from her!

Kimberly Todd, Independence, KY

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Huge thanks to Charlie & Tony Rollins. Our daughter Tori had a fender bender this evening (she is fine.) I called at 5:40 pm expecting after hours voicemail. Charlie answered… I had a claim # and rental car arrangements by the time the tow truck arrived. (less than 20 minutes.) We chose Rollins Insurance because they saved us a bundle…who would have thought we’d also get such great service:-)

Lisa & Neil Gilreath, Covington, KY 

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Tony Rollins–Thanks so much for finding us such great rates on our car and homeowners insurance!! Rollins Insurance saved us $430 a year on our homeowners insurance and more than doubled our car insurance coverage for the same rate that we were paying the competition. We couldn’t be more thrilled! You and Charlie Rollins are awesome! We will definitely recommend you to our family and friends.

 Tobey & Andrew Young, Hebron, KY 

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After shopping for homeowners insurance for our soon-to-be home….looks like Rollins Insurance had beat three other insurance companies by HUNDREDS of dollars per year on Home – Auto – Boat – etc…I highly recommend them to everyone.  Give them a call!

 Justin Russell, Hebron, KY

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Anyone who knows me and my family, knows that we have had, will have, and are currently having a nightmare of a time with driving issues, accidents (both at fault and not), body shop disasters, and just in general a crappy time with anything involving cars. I have an 18 year old new driver, I have a wife that is apparently a magnet for other cars to hit, and there is me, who just likes to total out exotic cars at will. To sum it up easily, my household is an insurance agent’s worst nightmare.
That being said, we have one of the most understanding, and catering insurance agents one could ever want. Tony Rollins and Stephanie Ulm have been nothing short of wonderful when it comes to taking care of our incessant ridiculous auto and home insurance needs. All of this while saving us a ton of money over all of our previous carriers, that offered us nothing special other than a crappy 800 number to call and talk to someone in India, or Kazakhstan or wherever.
I’m not one to profess about anything on Facebook, or even in person for that matter. But this constant amazing service deserves a shout out, above all other shout outs. If not for Rollins Insurance and the people that run the show there, I probably wouldn’t be able to drive myself to work. Please, give them a shot at quoting your current insurance needs, I bet you don’t regret it. They carry our auto, home, umbrella and all of our small rider policies – They do it all, just let them.

 Mike Karwath, Union, KY

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Rollins Insurance

7000 Houston Road
Bldg. 100, Suite 6
Florence, KY 41042
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